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The
value of the End-to-End approach is that in improving any particular
supply chain function, we improve the entire system of supply chain
processes that must work together.
While our primary focus
is on the problems that lend themselves to analytical techniques,
we have found that our data-driven approach often yields significant
benefits in more straight forward blocking-and-tackling efforts as
well.
Our
data-driven approach to supply chain problems is embodied
in a framework that we call the 4 D's – Describe,
Diagnose, Design and Deploy.

| 1. |
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We start by describing the
symptoms of client’s current supply chain in a quantitative manner. Segmenting
data along various dimensions often reveals crucial insights into where
the problem really lies. |
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Next we diagnose the situation using
a variety of analytical techniques (supply chain and process mapping, simulation,
causal loop diagramming, etc.) to reveal the root causes of the problem. We
also quantify the “size of the prize” allowing us to focus
design and deployment efforts on the highest-impact areas. |
| 3. |
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We then design an effective solution
that tackles the root causes of poor performance. We work with our
client to create a vision of the future and then develop the processes,
tools, and models to implement this vision. Often we use a rapid
prototyping methodology, providing for several Plan-Do-Check-Act cycles. |
| 4. |
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Finally, we deploy the solution, which
will likely entail changes in processes, systems, and organizational responsibilities. We
work closely with the client organization and play particular attention
to change management challenges, including communication, training, and
the impact on performance metrics. |
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